F.A.Q.
Please contact the web admin for any questions not answered here.
- Q. I registered for the website, can log in, but I do not receive notifications about new posts in the classrooms my children are in.
A. First, be sure that you are a member of the classroom/activity group page for children. You can see what groups you are a member of by viewing your profile or by viewing your group listing page. If you are not a member, request membership. Links to join or request membership are available either on the groups main page, or in the group listing. Keep in mind that some groups require the teacher/leader to approve your membership which may take a day or two.
Second, if you are a member of a group, ensure that you have enabled your subscriptions properly. This is done under the notifications tab of your user account. Under the subtab 'Groups' you can enable/disable subscriptions to each or the groups you are a member of.
- Q. I did not enter my password correctly the first time, but did so correctly the second time, yet the following message was displayed. Why is that?
A. If you enter your password incorrectly, the system generates a message. The way the website is configured, the messages will not display until you have successfully logged in, and a the display/page is refreshed. At that point, the queue of system messages will be displayed. As a side note, if you incorrectly enter your username/password more than once, a message is generated each time, thereby displaying the same message multiple times.
